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Hi, I'm Sufyan
Farooq

I'm a  |

A curious developer on an exciting journey through the vast universe of code. Building cool things with the MERN stack, Python, and a whole lot of coffee ☕

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0% Satisfaction Rate
0+ Bugs Squashed
Sufyan Mohammed Farooq
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<about>

About Me

Get to know the person behind the code

🚀

Who Am I?

I'm a young, energetic, and adaptable professional born and raised in Saudi Arabia. With native fluency in English, Hindi, Urdu and expert-level Arabic, I bridge the gap between users and technical teams.

Currently working as a Senior Onsite Support Engineer at Digival IT Solutions in Jeddah, while pursuing my MBA and cultivating my development skills. I believe bugs are just features in disguise! 🐛✨

🌱

Currently Growing

  • MERN Stack Development
  • Python Automation
  • Docker & DevOps
  • AWS Cloud Services
🎮

Fun Facts

  • Gamer when not coding
  • Coffee → Code converter
  • Always learning new tech
🎯

Current Mission

  • Building cool projects
  • Exploring web development
  • Connecting with devs
  • Completing MBA by 2027
<skills>

Tech Toolbox

Technologies & tools I work with

sufyan@portfolio:~ 
const myTechStack = {
  frontend: ['HTML', 'CSS', 'JavaScript', 'React'],
  backend:  ['Node.js', 'Express', 'MongoDB'],
  tools:    ['Git', 'Docker', 'VS Code', 'Postman'],
  cloud:    ['AWS EC2', 'CI/CD', 'GitHub Actions'],
  learning: ['Python', 'DevOps', 'Docker'],
  funFact:  "Bugs are just features in disguise! 🐛✨"
};

Frontend

HTML5 CSS3 JavaScript React

Backend

Node.js Express MongoDB

Tools & DevOps

Git Docker Postman VS Code AWS EC2 CI/CD

Soft Skills

Tech Support Client Relations Documentation Training Multilingual
<experience>

Work Experience

My professional journey so far

2023 – Present

Senior Onsite Support Engineer

Digival IT Solutions — Jeddah, Saudi Arabia

Key member of the onsite tech team supporting a university's Learning Management System (LMS). Acting as both technical handler and client liaison.

Reduced ticket response time by 30%
Built knowledge base cutting repeat queries by 30%
Supported 50+ confirmed bug escalations
Maintained 98% user satisfaction rating
LMS Support UAT Testing API Testing Documentation Training
2023 – Present

Client Relations & Operations Coordinator

Digival IT Solutions — Jeddah, Saudi Arabia

Supported day-to-day coordination between client teams and technical staff for a university platform. Managed user queries, tracked issues, and documented workflows.

Improved communication efficiency by 30%
Developed FAQs & user guides reducing query repetition
Maintained 98% satisfaction across stakeholders
Supported process mapping improving coordination
Operations Client Relations Process Optimization Reporting
<education>

Education

In Progress

Master of Business Administration (MBA)

Expected Completion: 2027

Completed

B.Sc. Computer Science

Pioneer Junior College, Osmania University

Hyderabad, India

<projects>

Projects & Learning

Things I've built while learning by doing

MongoDBExpressReactNode.js

MERN Task Manager

Full-stack task management app built to develop frontend-backend understanding with the complete MERN stack.

Learning Project
ReactNode.jsMongoDB

Simple Dashboard

Interactive dashboard application exploring data visualization, API integration, and responsive design principles.

Learning Project
AWS EC2GitHub ActionsCI/CD

Cloud Deployment Lab

Experimented with AWS EC2 & GitHub Actions for deploying test applications and understanding deployment pipelines.

DevOps Exploration
PostmanREST APIsAuth

API Testing Suite

Used Postman to simulate APIs for LMS and test user login/authentication workflows during downtime scenarios.

QA & Testing
<contact>

Let's Connect

I'm always excited to meet fellow developers and learn together!

Location

Jeddah, Saudi Arabia